Frequently Asked Questions

How do I order from your website?


It’s fun and easy to order at Artistic Silver.com. You just place items in the shopping cart and proceed to checkout through our online order form. If you are not able to order online or prefer to order by mail, or phone, please follow these instructions: Most of our items are to be manufactured after acknowledment of your order 1. Contact us for an order Form or download from our website. 2. If you are using our physical catalog, use Model No. of the Product you want to order. 3. Please mention Quantity and and if any customization needed. 4. Must attach check or Money Order to get Order confirmation. 5. E-mail your Order Form as PDF attachment. You can scan and send by WhatsApp No. on the website.




What about exchanges?


We are a web order and mail order business and if you wish to exchange an item, you must return it to us for a refund, and then order a new item or items from our site.




What kind of stones are in your jewelry?


All our jewelry will have a detailed description. Our pieces will have precious and semiprecious stones and the synthetic stones will be Cubic Zirconium (CZ) that does not exist in a natural state.




How do I place order for as a wholesale customer?


Membership and Buisness information required.





Contact

Customer Service: 

+1 (917) -331-1269

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© 2020 by Artistic Silver, Inc | New York, USA